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Express Library: New technologies offer a new service to libraries

economic crisis (yes, again, is everywhere) is strongly affecting U.S. public libraries. The marked decreases in the budget is forcing the closure of library branches, reducing opening hours and dismissal of library staff.

However, the spirit of public libraries to offer the best possible customer service continues in full force. Evidenced by the acquisition of a new device acquired by a growing number of U.S. public libraries.

His name is Express Library and it is a kind of metal cabinet with different departments, located on the outside of the library, which allows users borrow books when libraries are closed. The system is very simple: the user makes a reservation online and a few days later, picks up his book, dvd, etc. of a department, having previously introduced a digital code.

So the Express Library offers a new service to users, allowing them to borrow books at times when public libraries are closed. This is very important to many people who can not visit the library in their neighborhood because of their workday.

By offering a new service that previously had no public libraries, because no library can offer a lending service 24 hours a day, including holidays.

In any case, new technologies will not replace the library staff because, as stated James Lund (director of Red Wing Public Library) the true mission of libraries is public education, and a vending machine can not provide education. As he says, the citizens need to educators.

Therefore, it seems dangerous to the owner of the Wall Street Journal article here commented: "New technologies do without librarians." Can not think that machines can replace the library @ s @ s. Believe that libraries are simply retailers of books is a dull picture of what they are and represent. Perhaps with headlines such as "simple" wants to think the American taxpayer that public libraries can be replaced by machinery and, therefore, public libraries are an expense that the government can do without. I think not, although in the case of a financial newspaper and conservative, who knows.

Note: original article appeared in the Wall Street Journal, dated Oct. 25, by Conor Dougherty.